Terms and Conditions
Welcome to Alqysi Store. These Terms and Conditions govern your use of our website and the purchase of used electronic devices, including Apple iPhones and iPads. By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website.
By using this website, you confirm that:
You are at least 18 years old or have legal parental/guardian consent.
You are legally capable of entering into binding contracts.
All information you provide is accurate and complete.
We sell pre-owned (used) Apple devices, including iPhones, iPads and home appliances.
Product Condition
All devices are used unless explicitly stated otherwise.
Devices may show signs of wear such as scratches or minor cosmetic imperfections.
Each product listing will describe the condition (e.g., Excellent, Good, Fair).
Battery health percentages are provided when available but may vary slightly.
All devices sold are genuine Apple products. We are not affiliated with or endorsed by Apple Inc.
All prices are listed in UAE dirham .
Prices may change without prior notice.
We reserve the right to cancel orders due to pricing errors.
Payment must be made in full before the order is processed.
We accept the following payment methods:
Visa
Mastercard
American Express
Discover
Diners Club
JCB
UnionPay
Includes:
Credit cards
Debit cards
Prepaid cards
We use secure payment processing services to protect your transaction.
Order Processing and Shipping
Order Confirmation
After placing an order, you will receive an order confirmation email. This does not constitute acceptance of your order. We reserve the right to cancel or refuse any order.
Shipping
Orders are processed within [3-5] business days.
Shipping times are estimates and may vary.
We are not responsible for delays caused by carriers or customs.
Risk of Loss
Risk of loss transfers to the customer once the order has been shipped and handed to the carrier.
Returns and Refunds
Return Period
Customers may return products within [14] days of delivery.
Return Conditions
To be eligible for a return:
The device must be in the same condition as received.
The device must not be locked, modified, or damaged by the customer.
All included accessories must be returned.
Refunds
Refunds will be processed after inspection of the returned device.
Shipping fees are non-refundable unless the return is due to our error.
Refunds will be issued to the original payment method.
Warranty
We provide a limited warranty of [14] days from the date of delivery.
The warranty covers:
Hardware defects not caused by accidental damage, water damage, or misuse.
Major functional failures.
The warranty does NOT cover:
Accidental damage
Water damage
Software issues caused by user modifications
Normal battery wear
Cosmetic damage
We reserve the right to repair, replace, or refund at our discretion.
Device Activation and Compatibility
It is the customer’s responsibility to:
Ensure the device is compatible with their carrier.
Verify network compatibility (GSM/CDMA).
Confirm iCloud accounts are removed before return (if applicable).
We are not responsible for carrier restrictions or compatibility issues unless explicitly stated.
Limitation of Liability
To the fullest extent permitted by law:
We shall not be liable for indirect, incidental, or consequential damages.
Our maximum liability shall not exceed the amount paid for the purchased product.
Intellectual Property
All content on this website, including logos, text, images, and graphics, is the property of [Your Store Name] and may not be copied or used without permission.
Privacy Policy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal data.
Fraud Prevention
We reserve the right to:
Cancel suspicious orders.
Request additional verification.
Refuse service to anyone suspected of fraud or abuse.
Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website.
